Questions.
Here is what people ask before they call, and what we tell them. If your question is not here, bring it to the first conversation. There is no charge for that one.
Getting started.
What the first conversation is, what to bring, and what happens after it.
What is the first step?
A conversation. Pick a time on the site or call the office, and we spend the first meeting on where things stand and what you want the money to do. There is no charge for it and no pitch at the end of it. If we are not the right fit, we will say so.
What should I bring to the first meeting?
Whatever you can put your hands on: a rough idea of income and spending, last year’s tax return, statements for every account, the mortgage and any other debts, your insurance policies, and any wills or trusts. You do not need to have everything in perfect order. A close guess is fine to start, and we fill in the gaps together.
I already have an advisor. Is it worth a conversation?
About half of the people who come to us do. Bring the statements and last year’s return and we will tell you what we would do differently and whether it is worth making a change. If it is not, we will say that too.
How do I know if it is time to switch advisors?
If you are asking, it might be. The usual signs are that you have not heard from your advisor in a while, nobody has looked at your tax return, and you could not say what you pay or what it covers. Any one of those is worth a second set of eyes.
What happens after the first meeting?
If it makes sense to keep going, we settle the planning tier, you gather the documents, and the Anchor Process starts. The account paperwork is handled securely rather than over email, and Rachel walks you through each piece as it comes up.
The Anchor ProcessWho do you work with?
Business owners, corporate executives, professionals and families within about twenty years of retirement who want the taxes, the income and the estate documents worked out together. Most of our clients built what they have themselves, by earning a good living and living within their means. No single industry is more than a small slice of the practice.
Who we helpHow far from retirement should I be when I call?
Ten years out is the sweet spot. You can see the finish line, and there is still time to fix what needs fixing. Twenty years out is even better for the taxes, because the moves that save the most only work while there is time left to make them. Five years out is getting dicey, but it is still worth the call.
The plan by stageI am already retired. Can you still help?
Our work is built for the years before retirement, when there is still time to change the outcome. If you have already retired, tell us where things stand on the first call and we will say plainly whether we are the right fit for what you need.
Do I need to be near Lake Norman?
No. About two thirds of our clients are within twenty miles of the office in Stanley, and the rest are all over the country and meet with us by video. The plan, the tax work and the reviews are the same either way.
Is there anyone you are not a fit for?
Do-it-yourselfers, and anyone who would rather argue than decide. Nick will walk through the options and say which one he would take, but the point is to reach a decision, not to win one. And expect to be asked what you actually spend, because nobody spends as little as they think.
I own a business. Is the planning different?
The business is usually most of the net worth and the hardest line to value, so it goes into the plan first: what a sale would leave you after tax, how much of your money sits outside the company, this year’s tax bill, and who can get to the money if you cannot. We plan the business and the family’s money together, years before any sale.
For business ownersThe Anchor Process.
How the five steps run, what you walk away with, and what happens after the plan is written.
The Anchor ProcessWhat is the Anchor Process?
It is how we build a plan: five steps, from the first conversation to a written plan with a name, the Anchor Blueprint, and the years after it. We listen first, work out where you stand with the taxes included, write the plan, put it into motion, and then keep watch and call before there is a problem.
What do I actually walk away with?
A written plan, the Anchor Blueprint. Depending on what your situation needs, it holds a coordinated investment strategy, a retirement income and cash-flow plan, a risk and insurance review, and the tax moves and account changes scheduled year by year. It is written down so you can read it again next year and see what changed.
Do you invest the money before the plan is done?
No. Every client relationship begins with a plan, and the investment management comes after it, not instead of it. The plan decides the mix, the accounts and the order of the moves, so the portfolio has something to carry out.
What happens after the plan is delivered?
Every tier is a twelve-month engagement that includes guided implementation, so the recommendations get carried out rather than filed. After that, annual renewals are available for ongoing support, and if we manage your investments, the reviews and the fall tax planning continue as part of that relationship. Either way the fifth step, Hold fast, is the point: a review at least once a year and whenever life changes, and a call before there is a problem, not after.
The Anchor ProcessWill you work with my CPA and my attorney?
Yes, and honestly we prefer it. The tax analysis goes to your CPA for the final say, the estate documents go through your attorney, and the plan is written so the three of us work from the same numbers. If you need one, we can introduce you to people we work with.
What does financial planning include?
Where you stand today, the retirement date and the number it takes, whether you are on track, and the moves to get there: tax moves, an income plan and account changes, scheduled year by year. It covers the investments, the taxes, retirement income, Social Security and Medicare, the insurance and the estate documents, because they only work when they work together.
Financial planningDo you prepare my tax return?
No. Your CPA prepares the return. We do the tax planning, in October, November and December when there is still time to act: we model this year and the next few, size moves like a Roth conversion to the top of your bracket, and send a short analysis to your CPA for the final say. April should not be a surprise.
Tax planningCan you work with the investments I already have?
Yes. Most people arrive with a mix of accounts collected over decades, so we start by going through what you own, why you own it, and whether it still fits the plan. Some of it stays, some of it changes, and taxes are considered before every sale. We are not here to reinvent the wheel, unless the wheel is square.
What happens if the market drops?
We plan for it from the start. The portfolio is built for the plan’s timeline, not the next quarter, it is diversified, and there is cash set aside so a bad year does not decide when you sell. And if you panic, call. Preferably before making any decisions in a cold sweat.
Investment managementDo you prepare wills and trusts?
The estate review is part of the plan: the will, a trust where it helps, the powers of attorney, the beneficiary designations and the titling, checked so your family can get to the money in weeks instead of months. The documents themselves are prepared through Trust & Will or by your own attorney, whichever fits.
Estate documents are prepared through Trust & Will, a third party not affiliated with LPL Financial.
Estate and legacyHow do you handle long-term care?
As math, not a pitch. We start with the coverage you already have, work out what a five-year stay in care would do to the plan, and say whether anything needs to change. Where coverage makes sense, it is sized to the income you would lose and no more.
Insurance and long-term carePricing.
How the firm is paid, which tier fits, and how paying monthly differs from paying in full.
PricingHow are you paid?
St. George Wealth Management is a fee-based practice. Planning is a flat fee in one of three tiers, Harbor, Mariner or Admiral, and investment management is a percentage of the assets we manage. The figures are on the pricing page.
When providing investment advisory services, we act as a fiduciary; we also offer brokerage services through LPL Financial, which are provided under a different standard of care. Compensation may differ depending on the services provided.
See pricingDo I have to move my investments to work with you?
No. Financial planning is a separate service with its own fee. You can keep your accounts where they are and act on our recommendations yourself. If you later want us to manage your investments, that’s priced separately based on assets.
Investment managementWhat’s the difference between paying monthly and paying in full?
The total cost is the same. Paying in full releases your estate documents right away. With monthly payments, they’re released once the year’s fee has been paid.
How planning fees workWhich tier is mine?
Most people can tell from the three descriptions. If you cannot, the first conversation settles it. The tier depends on the complexity of your situation, not on the size of your accounts, and we quote it before the work starts.
Is there a minimum to work with you?
Planning has no investment minimum, which suits professionals who are still building and owners whose money is mostly in the business. Investment management has a minimum, so the portfolio is large enough to keep properly diversified and tax-efficient, and we will tell you the figure on the first call.
The firm.
How the firm is paid, where the money is held, how often you hear from Nick, and who you will work with.
About Nick and RachelWhat makes your approach different?
We start with your life, not your portfolio: your values, your goals, your timeline and your tax bracket are the foundation of the Anchor Process. The tax planning and the estate documents are part of the plan instead of somebody else’s problem, and you hear from Nick before there is a problem, not after.
Are you a fiduciary?
When providing investment advisory services, we act as a fiduciary; we also offer brokerage services through LPL Financial, which are provided under a different standard of care. Compensation may differ depending on the services provided. If you want to know which standard applies to a piece of the work, ask, and you will get a straight answer.
Where is my money held?
At LPL Financial, one of the largest independent broker-dealers in the country. St. George Wealth Management does not hold your money. You can see the accounts, the statements and the activity any time through the Client login at the top of this site.
Will I actually hear from you, or do I call and sit on hold for 45 minutes?
You will hear from us, and not because there is something to sell. Nick checks in every quarter about what is going on in your life, and he calls before a problem instead of after. Expect a full review at least once a year and whenever life changes, and tax planning every fall, when there is still time to act on it.
How we workWho will I actually work with?
Nick. Every client works with him directly, from the first call through the reviews. Rachel Melgard, the client service manager, keeps the calendar and the paperwork moving, so when something needs signing or scheduling, you will hear from her.
Meet Nick and RachelWhat technology will I use?
Your accounts are at LPL Financial and you can see them on a desktop or a phone through the Client login on this site: balances, statements, activity and documents. The plan lives in planning software you can log into too, so you can see the projections and try a change before we talk about it. Most of the rest is a phone call or a meeting with Nick.
Let's talk about where things stand.
Thirty minutes by phone, video or at the office. We'll go through where you are and whether we're the right fit, with nothing to sign and nothing to bring.
- A written plan first, then the investing.
- Your tax return read every year, not just filed.
- A call before there is a problem, not after.
- Straight answers on how we are paid.
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